Refund policy

 

CLAIMS/RETURNS

All claims for workmanship defects, shortages and errors must be made within 48 HOURS, after receipt of the merchandise to info@capitaldiscountfurniture.com. Any repairs or claims must be documented in writing accompanied by photographs and sent to Capital Discount Furniture. Payments will not be made for any unauthorized repairs. Failure to make a claim within 48 HOURS after receipt of the merchandise constitutes acceptance of the merchandise and a waiver of claims. If buyer is unavailable at the time of delivery, whomever accepts delivery is responsible for inspection. Capital Discount Furniture is not responsible for any freight related claims, but will assist the purchaser, if possible. All merchandise is inspected before shipping and acknowledged in a signed document by the freight company that the items have been picked up in good condition. Third party shippers have sole responsibility for any damage, loss or shortages incurred during transit. Purchasers or their receiving warehouses must inspect the items upon arrival and make claims for any damage, loss or shortages directly to the carrier. Purchaser or their receiving warehouse should retain all packing materials of damaged items until the claim is resolved.

No merchandise can be returned to Capital Discount Furniture without its written consent. Unauthorized returns will be reshipped to the location of origin freight collect. Claims resulting in lawsuits must be filed with the court of competent jurisdiction in the State of North Carolina, Wake County.